Responsible Gaming Policy

1. Corporate & Regulatory Information

This website BeonBet Casino (beonbetcasino-uk.com) is owned and operated by Fortuna Games N.V., a company incorporated in Curacao (Registration No. 162413) located at Seru Loraweg 17 C, Willemstad, Curacao. Fortuna Games N.V. is licensed and regulated by the Curaçao Gaming Authority under License No. OGL/2024/112/0974 (issued June 24, 2025) pursuant to the National Ordinance on Offshore Games of Hazard.

Payment processing and EEA representation services are provided by its subsidiary, Deltaprime Limited, registered at Angelou Terzaki, 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus (Registration No. HE 444864).

For inquiries or assistance, our support team can be contacted via email at [email protected].

2. Terminology & Definitions

For the purposes of this Responsible Gaming Policy, the following definitions apply:

• Account: A personalized user profile registered to access our services or platform features.
• Company ("We", "Us", "Our"): Refers to Fortuna Games N.V. and its subsidiary partners.
• Service / Website: Refers to Beonbet.com and its associated web properties.
• You ("Your", "User"): Any individual or legal entity accessing or utilizing the Service.

3. Our Commitment to Safe Gaming

While the majority of players engage in online betting and casino gaming purely for entertainment, we recognize that gambling can lead to negative personal or financial impacts for some individuals. Problem gambling is a recognized clinical condition, and we are committed to minimizing its risks through education, early intervention tools, and preventive controls.

Support & Self-Assessment Resources

If you suspect that your gambling habits are becoming problematic, we encourage you to utilize independent external resources:

• Self-Assessment Test: Evaluate your gambling behavior at BeGambleAware Self-Assessment.
• Educational Resources: Learn more about safer gambling practices at BeGambleAware Safer Gambling.

You can also reach out to our Customer Support team ([email protected]) at any time for confidential assistance regarding account controls.

4. Key Guidelines for Responsible Play

• Establish a Financial Budget: Decide on a strict deposit limit before playing based on what you can afford to lose. Never use funds intended for essential living expenses.
• Avoid Chasing Losses: Do not increase stakes or risk beyond your budget in an attempt to recover lost funds. View gambling as a form of entertainment, not a source of income.
• Set Time Constraints: Allocate a specific time window for gaming sessions and stick to it. Maintain a healthy balance between online gaming and your daily activities or hobbies.
• Play with a Clear Mind: Refrain from playing when experiencing high stress, anxiety, or emotional distress. Never gamble under the influence of alcohol, drugs, or impairing medications.
• Take Regular Breaks: Pause your gameplay whenever you experience fatigue or loss of focus.
• Maintain a Single Account: Register and use only one account per person to monitor your spending and session duration accurately.

5. Protection of Minors

Access to our platform is strictly restricted to individuals 18 years of age or older (or the legal age of majority in your jurisdiction).

Recommended Parental Controls

To prevent unauthorized access to minors in your household, keep your login credentials secure. We also encourage the deployment of content-filtering software. Information on effective filtering tools can be found at FamiSafe Internet Filters Guide.

6. Voluntary Self-Exclusion

If you have been diagnosed with a gambling disorder or wish to take an extended break from gambling, you may request a temporary or long-term Self-Exclusion.

How Self-Exclusion Works:

• Duration: You can request to be excluded from our platform for any period between 6 months and 5 years.
• Irrevocability: Once processed, a self-exclusion request is binding and cannot be revoked prior to the chosen end date under any circumstances.
• Account Restrictions: During the exclusion period, you are prohibited from opening new accounts. Attempting to bypass a self-exclusion by creating alternative accounts constitutes a violation of our Terms of Service and will result in a permanent ban across all related services.

To initiate a self-exclusion request, please send an email specifying your desired timeframe to [email protected].